Job Summary: The Congregational Engagement Associate will work closely with the Director of Programming, the Membership & Community Engagement Director and the Executive Director. This is a unique position in the synagogue space set up for someone who likes to mine data and help create a platform for our team to make data-driven decisions that aid in the organization’s efforts to be efficient. Duties and Responsibilities will include, but are not limited to the below areas: Utilizing Data to Assist Engagement & Programming • Oversee the data collection that is necessary for supporting membership, congregant & community member engagement. This data will be collected from surveys, event registration forms and other platforms. • Oversee the data management in ShulCloud (tags & CRM notes) needed to supporting membership, congregant and community member engagement. • Help drive decision making in areas of engagement & programming by utilizing the data. • Support marketing and communications with data or other information as needed (i.e. determining best strategies on whom to target, etc.). • Implement a process to measure metrics for all programs: attendance, impact
Administrative Support in Areas of Engagement & Programming • Maintain the organization of calendars for the department • Keep track of office and event inventory and replenish as needed • Work with a close team of staff to develop, plan and execute successful events • Research and maintain relationships with outside vendors and venues • Manage registration system and communication including sending confirmation emails, post-event follow-up, and responding to individual concerns/questions • Keep up-to-date records of registration and attendance for all programming • Act as primary contact for event vendors, including venue, caterers, entertainment, and technical needs leading up to the event date and on the event date • Oversee the ordering and/or preparation of supplies and/or materials needed for programs, including research, pricing, ordering, and inventorying • Attend events and serve as onsite contact (This may occasionally include evenings and weekends)
Skills and Educational Requirements: • Excellent verbal communication skills, record-keeping, Outlook, Microsoft Office skills, organization, time management and presentation skills • Intuitive knowledge of digital platforms – computer savvy • Effective written communication skills including creating and editing letters • Accurate and timely completion of work • Ability to gather information and materials to present them in a professional and creative manner • Excellent organizational, team and independent work skills • Desire and dedication to further the goals and mission of Temple Israel • Bachelor’s degree
Needed Attributes: • Confidence and competence to proactively drive projects • Consistent positive attitude and welcoming demeanor in person and on the phone • Effective time management approach with ability to prioritize and calmly handle multiple projects • Unwavering commitment to confidentiality