Office Manager
Canton, MA congregation with 250+ families and an innovative Religious School is seeking a friendly and organized professional to manage day-to-day operations. Reporting to the President, this position is the backbone of our organization’s work to be a center of Jewish communal life. Candidates should have experience working with and managing people in a warm, clear and supportive way, ideally in a membership organization; managing processes used by multiple people; a demonstrated ability to learn new tasks; and calmly and effectively manage multiple priorities. Candidates must enjoy managing and supporting others, and have excellent computer and communication skills.
Responsibilities: Communications – • Serve as positive, encouraging, and welcoming face and voice of the congregation • Direct incoming phone calls, mail, and emails with excellent customer service skills • Handle multiple priority inbound and outbound congregant requests with grace, efficiency, and accuracy • Coordinate multiple weekly and special email communications • Update website and social media to ensure information is current • Help prepare for and participate in monthly Executive Committee meetings (usually 1st Sunday of each month at 9:30 A.M.) • Seek frequent guidance from the President on policy and implementation questions
Administrative – • Work closely with the Rabbi and President • Coordinate work with office staff and custodian, in conjunction with others • Coordinate transfer of financial data and reports with Treasurer and outside accounting service • Manage master calendar for all congregation activities to ensure correct facility setup and minimize timing conflicts • Process membership applications promptly and ensure membership records are up-to-date; share promptly with relevant Committees • Support work of Board of Directors, Committees, and Religious School
Office Management – • Coordinate facilities management, including office and equipment maintenance and management of outside vendors • Assist with building security system • Perform office administration activities • Supervise file management and record-keeping • Order supplies within budget and maintain records • Coordinate extensive preparation for High Holidays, including equipment rental, parking arrangements, Yizkor book preparation, and more
Requirements: • Experience with Microsoft Office Suite, and Google Workplace applications (e.g., Google Docs, Google Drive) is needed; familiarity with QuickBooks and ShulCloud is a plus • 5 years of administrative and supervisory experience in the areas described above • Ability to learn new software and processes quickly/efficiently • Familiarity with Jewish holidays, customs, rituals, and synagogue life is extremely helpful but not required • Successful candidate must be fully vaccinated and willing to follow the congregation’s COVID safety protocols
This is a 32 hours/week in-person position. Paid Time Off includes Vacation and Sick Time (to be negotiated) and most Federal and Jewish holidays.