Essential Functions Office • Take the lead role as part of our front office team to ensure services, classes and events run smoothly and our members have a good experience • Be a friendly face for the front office providing exceptional customer service to our members and community in a pleasant and professional manner • Interact regularly with all staff and clergy, schedule and participate in team meetings, send internal communication • Occasionally create online sign-up forms on our website, take RSVPs for events and create guest lists • Be the main point person on our internal calendar, assign rooms and spaces, schedule meetings and events in a timely and orderly manner. • Answer phones, greet visitors, direct vendors, receive deliveries as part of the shared role of the front office team • Assist with assembling letters and mailings to congregation • Act as another set of eyes to proofread digital and print communication • Utilize media to offer online engagement with our membership
Events and Special Occasions • Create event plans and checklists to ensure smooth processes • Site lead to ensure setup and cleanup is completed in a timely fashion in coordination with our facilities team • Take the lead as Shabbat Manager of small and large weekly tasks, order catering for kiddush lunches • Part of staff team who shares responsibility to attend or be on-call, for occasional evening and weekend services and events when needed • Track and monitor participation in services and classes in-person and online • Provide High Holy Day team support with coordination, production, and on-site staffing. • Progrannning support throughout the year for holidays and festivals • Support work of clergy, communications, and engagement staff to promote events, classes, speakers and holiday gatherings • Coordinate with b'nai mitzvah families oµ use of building and kiddush lunch • Coordinate other lifecycle events with members such as anniversaries, aufruf, baby namings, and sponsored kiddush.
Clergy Support • Administrative support for clergy - setup meetings and manage calendar. Setup virtual meetings as needed. Prepare materials for classes as requested. • Relay information to staff as needed • Provide follow up and gentle reminders about programming needs, create workback schedules and monitor deadlines
Core Competencies • Collaborate with team and contribute to the organization • Creative and organized with great attention to detail • Problem solver with a positive attitud Efficient with time management Works well independently and with others, asks questions and finds support • Able to pivot and be flexible • Project management skills • Create processes and procedures • Technical skills: email, document sharing, Zoom, social media, Google suite, Office suite, website forms, Constant Contact, etc. Prior knowledge of Shul Cloud is a plus. • Team player that considers no job too small • Knowledge of Jewish holidays and customs