Director of Temple Operations - North Jersey

Temple Emmanuel of the Pascack Valley is a warm and vibrant Conservative synagogue in New Jersey, dedicated to providing a welcoming environment for prayer, learning, and community. We are seeking a detail-oriented and highly organized Director of Temple Operations to oversee the administrative and logistical functions that support the synagogue’s clergy, staff, programs, and congregants.

Position Summary
The Director of Temple Operations plays a central role in managing the day-to-day administrative operations of the synagogue. This position is responsible for overseeing office management, program logistics, calendar coordination, High Holiday planning, member communications, facilities and ensuring the smooth and professional execution of synagogue operations. This role will help the synagogue function efficiently and responsively to member and community needs.

Key Responsibilities
Administrative & Office Operations
• Oversee all administrative functions of the synagogue office, including office systems, workflow, and staff coordination.
• Supervise and support administrative team members (e.g., office assistants, program coordinators).
• Serve as a primary point of contact for internal operations and congregant inquiries.
• Maintain synagogue databases and member records with accuracy and confidentiality.
Building & Grounds
• Supervise the Superintendent of facilities.
• Assist in the facilities vendor management.
• Ensure building is maintained and prepared for special events and weather.

Program & Event Coordination
• Coordinate logistics for synagogue programs, classes, lifecycle events, and holidays in collaboration with clergy, staff, and lay leaders.
• Create and manage event timelines, communications, room reservations, and administrative support.
• Develop and maintain program registration systems and follow-up protocols.
Calendar & Scheduling
• Maintain the master synagogue calendar in coordination with clergy, staff, and committee chairs.
• Manage scheduling for all services, programs, rentals, and meetings across departments.
• Ensure rooms, technology, and materials are scheduled and prepared in advance.
High Holiday & Lifecycle Support
• Lead the administrative planning and execution of High Holiday operations (e.g., ticketing, seating assignments, volunteer coordination).
• Support lifecycle events (bar/bat mitzvahs, weddings, funerals) with scheduling, materials preparation, and logistical coordination.
Membership & Communications
• Serve as a point of contact for congregants regarding administrative questions and service needs.
• Support membership processes including new member onboarding, annual renewals, and billing coordination with the finance office.
• Collaborate on internal communications (email updates, bulletins, signage, event reminders).
Technology & Systems
• Manage and maintain administrative systems and software, including CRM (e.g., ShulCloud), calendar systems, and communication platforms.
• Identify and implement process improvements to enhance operational efficiency.

Qualifications
• Bachelor’s degree or equivalent experience in nonprofit administration, operations, or a related field.
• 8+ years of experience in administrative operations, preferably in a synagogue, school, or mission-driven nonprofit.
• Outstanding organizational and multitasking abilities.
• Strong communication and interpersonal skills; customer service orientation.
• Proficiency with administrative tools and platforms (Microsoft Office, ShulCloud).
• Familiarity with Jewish holidays, customs, and synagogue life strongly preferred.
• Discretion and professionalism in handling sensitive member and organizational information.
• Availability to work some evenings, weekends, and Jewish holidays as needed.